VIP Service Agreement
Important Notice: Since "KeyBot" paid services and benefits are virtual digital goods, they are non-refundable for any reason. Please use the free trial or obtain usage counts through daily check-ins/inviting friends to experience the service before purchasing a membership.
【Version Update Notice】
The company has updated the "KeyBot Membership Service Agreement / Auto-Renewal Agreement". Key updates include:
(1) Detailed description of membership benefits, including AI chat, video creation, painting, virtual companionship, etc.
(2) Added support for Apple devices to purchase VIP membership in "Guest Mode".
(3) "Auto-Renewal Rules" are separated as an appendix to the agreement.
(4) Adjusted and optimized the overall structure and wording of the original agreement, such as refining paid service usage rules, payment instructions, and refund rules, making the agreement clearer and easier to understand.
(5) By agreeing to this agreement on iOS, you allow the platform to collect user information such as software usage days, user ID, usage level, payment amount, refund amount, and software usage time. This data will be sent to the App Store to assist with refunds if you apply for one.
Note: Non-lifetime memberships on iOS are continuous auto-renewable subscriptions, which can be canceled in the App Store. Android purchases are one-time only and do not generate auto-renewal subscriptions. Please be aware.
Date of Update: February 19, 2026
Effective Date: February 19, 2026
Expiration Date: April 19, 2099
Welcome to use "KeyBot" VIP Service. Please read, understand, and comply with the following agreement carefully.
1. Introduction
1.1 "KeyBot" platform services are provided by the KeyBot Team and/or its affiliates (hereinafter referred to as "Company" or "We"). This "KeyBot VIP Service Agreement" (hereinafter referred to as "this Agreement", including the appendix "Auto-Renewal Rules") is entered into with you (or "User") regarding your use of the VIP services provided by the "KeyBot" platform.
1.2 Before applying to open the "KeyBot" VIP service (hereinafter referred to as "Paid Service"), please carefully read and fully understand this Agreement, especially the rules and special prompts for the Paid Service you intend to open or purchase, as well as the terms we prompt you to pay attention to in bold (including but not limited to payment and refund terms, exemption or limitation of liability terms, applicable law, and dispute resolution terms, etc.).
1.3 If you do not agree to any or all terms of this Agreement, please do not proceed with operations such as checking to agree to this Agreement, clicking to open immediately, or making payments. By proceeding with such operations or using the Paid Service, you acknowledge that you have read and agreed to sign all contents of this Agreement, and this Agreement shall have legal effect between you and us, becoming a legal document binding on both parties.
1.4 If you are a user outside mainland China, your conclusion or performance of this Agreement must also comply with the laws of your country or region.
1.5 You confirm that to use the Paid Service, you must possess civil capacity appropriate to your behavior as stipulated by the laws and regulations of the People's Republic of China. If you do not possess such civil capacity, you should obtain the informed consent of your guardian, and you and your guardian shall bear the corresponding responsibilities in accordance with the law. In particular, if you are a minor, please read and judge whether to agree to this Agreement and other relevant agreements under the guidance and accompaniment of your guardian, and pay special attention to the terms regarding use by minors. If you do not possess full civil capacity, you should obtain your guardian's consent before using this service.
2. Scope and Description of this Agreement
2.1 This Agreement applies to the [VIP Service] that you need to open by payment during the use of "KeyBot".
2.2 Please understand that when you open or use the Paid Service, this Agreement is a supplementary agreement to the "KeyBot User Agreement" and "KeyBot Privacy Policy", and is an integral part of them, constituting a unified whole. In case of conflict or inconsistency between this Agreement and the above contents, this Agreement shall prevail.
2.3 The content of this Agreement also includes relevant agreements, rules, announcements, additional terms, product requirements, purchase instructions, station letters, etc., regarding Paid Services that the Company has published or may publish in the future. Once officially published, the above contents shall take effect immediately and become an integral part of this Agreement.
3. Definitions
3.1 "KeyBot" / "KeyBot Platform": Refers to the mobile internet application named "KeyBot" legally owned or operated by the Company, which may contain multiple versions ("KeyBot Mobile App"), software development kits (SDKs), and application programming interfaces (APIs) for third-party websites and applications to access and use "KeyBot" products and related services. The Company has the right to adjust the specific "KeyBot" software version provided to you at any time based on business development and arrangements. Please refer to the version you actually download and use.
3.2 "User": Refers to a "KeyBot" paid user who logs in, registers, uses "KeyBot", and intends to open Paid Services; in this Agreement, "User" refers to "You".
3.3 "User Account": Refers to the "KeyBot" registered account used by the user to open Paid Services.
3.4 "Member Account": Refers to the user account bound to your VIP service.
3.5 "Ordinary Account": Refers to a "KeyBot" user account that is not a Member Account.
3.6 "Creator": Refers to natural persons, legal persons, and/or other organizations that have applied and signed relevant creator service agreements with the Company to access materials and other content they have rights to into "KeyBot" related Paid Services or upload them to "KeyBot" for user use.
3.7 "Materials": Refers to material resources provided by the Company and/or Creators in "KeyBot" for user image creation, design, and editing, including stickers, text templates, artistic text, fonts, effects, filters, canvases, templates, etc. Users can select and use them as needed when using image creation and editing functions in "KeyBot".
3.8 "Service Fee": Refers to the fee actually paid by the user to open the Paid Service, subject to the display on the relevant Paid Service product interface.
3.9 "Service Period": Refers to the valid period during which the user can use the service and related benefits after opening a Paid Service.
3.10 "Platform Rules": Refers to the collective term for this Agreement, "KeyBot User Agreement", "KeyBot Privacy Policy", and agreements, rules, announcements, additional terms, product requirements, purchase instructions, station letters, etc., regarding "KeyBot" related services or one/multiple Paid Services that the Company has published or may publish in the future.
4. Paid Service Description and Rules
4.1 User Benefits
After opening the VIP service, you will obtain the following benefits (subject to the product interface display at the time of actual purchase and the actual service benefits):
(1) Member-exclusive advanced functions such as beauty and refinement;
(2) Member-exclusive advanced effects and filter usage rights;
(3) Other member benefits updated from time to time to improve member user experience.
4.2 Usage Rules
(1) You can open this VIP service and obtain the above user benefits and become a "Member User" after completing the corresponding operation steps according to the actual product purchase interface and confirming the successful payment of the Service Fee. Please note that the valid period and scope of benefits (e.g., benefit scope, function content, etc.) you obtain are subject to the corresponding benefits in the package you choose at the time of purchase and the display on the relevant package product interface.
(2) During the valid period of this VIP service you opened, the user account enjoying the aforementioned benefits is your Member Account. The VIP service requires you to log in to your Member Account to use. For the management and security of the Member Account, please refer to the "Account" terms under the "KeyBot User Agreement".
(3) Please understand that we will limit the number of terminals that the same Member Account can log in to and the number of terminals that the same Member Account can be online simultaneously. The specific rules are subject to the product interface display. If you exceed the above limits, the Company has the right to take measures such as restricting login, restricting use, interrupting, or terminating services based on your excess usage.
(4) We suggest that you carefully read other agreements and rules related to the VIP service mentioned in the agreement (if any) when opening this VIP service to ensure that you clearly and completely understand the member benefits we provide for you.
(5) After the expiration of the valid period of the VIP service you opened (23:59 on the expiration date), if you do not renew or purchase other member packages, your Member Account will revert to an Ordinary Account, and you will no longer be able to enjoy corresponding member benefits.
(6) This VIP service provides auto-renewal service. The current auto-renewal types are monthly subscription and annual subscription, with billing cycles of monthly and yearly respectively. For detailed rules, please refer to the appendix "Auto-Renewal Rules" of this Agreement. The Company may increase or adjust auto-renewal service types and benefit contents at any time based on business development and user needs (subject to the product interface display and description at the time of actual purchase).
(7) After opening this VIP service, you can log in to your Member Account to query your member benefit information (such as valid period, etc.). The query path is: "KeyBot Mobile App" - [Me] - [VIP Member Badge].
5. Payment Description and Refund
5.1 Fee Standards
5.1.1 Please understand that the charging standards for benefits and contents under each Paid Service shall be subject to the marked price displayed on the actual purchase interface.
5.1.2 Please understand that the Company has the right to independently price the Paid Services provided on the "KeyBot" platform.
5.1.3 Please understand that based on market and business development, operational needs, and benefit adjustments, the pricing of specific benefits and contents under Paid Services may be adjusted from time to time. Price adjustments will take effect from the date of announcement. Service benefits and contents you opened or purchased before such adjustments take effect will not be affected, but if you need to renew (including auto-renewal) or purchase separately after the expiration of the valid period, the adjusted price shall prevail. Specifically, if you have opened auto-renewal service for the Paid Service you purchased, the Company will notify you in an appropriate manner when the price of virtual benefits contained in the relevant Paid Service is adjusted, and will try its best to protect your legitimate rights and interests.
5.1.4 Unless otherwise explained in the specific Paid Service purchase interface and relevant benefit details page, the explanation of prices in the purchase interface and related benefit details page shall be subject to this clause:
Strikethrough Price: Refers to the market reference price, guide price, or previously displayed sales price of the Paid Service benefits formulated by the Company. Due to regional and time differences and market fluctuations, the reference price or guide price of Paid Service benefits may be inconsistent with the displayed sales price at the time of your actual purchase/consumption. The strikethrough price is for your reference only.
Non-strikethrough Price: Refers to the displayed sales price and real-time marked price of Paid Service benefits, which does not change its nature due to differences in expression. The specific transaction price may change based on Paid Service full or partial benefit promotions or user use of coupons, points, etc. The actual price you purchase Paid Service benefits shall be subject to the price on the order settlement page.
Activity/Discount Price: Unless otherwise specified, the activity/discount price is a preferential price based on the strikethrough price or market reference price/guide price. If you have questions, you can contact customer service before purchasing.
Member Price: Unless otherwise specified, refers to the exclusive preferential price for member users based on the strikethrough price or market reference price/guide price. If you have questions, you can contact customer service before purchasing.
Price Anomaly: Due to possible system caching, page update delays, and other uncertain situations, price display anomalies may occur. Please refer to the price on the order settlement page for the actual price of single Paid Service full or partial benefits. If you find an anomaly, please contact us immediately for correction so that you can successfully complete the purchase of Paid Service related benefits.
5.2 Purchase and Payment
5.2.1 Please note that unless otherwise agreed in this Agreement, the opening or purchasing of Paid Services under this Agreement requires operation after logging in to the User Account. If you do not use a User Account to log in, you will experience some services or functions of "KeyBot" in "Guest Mode".
5.2.2 You should pay the purchase fee through the existing payment methods designated by "KeyBot" or payment methods designated by "KeyBot" in the future. Payment methods supported by different terminals and systems may vary. Please complete the payment according to the instructions on the payment page.
5.3 Guest Mode
5.3.1 The Apple App Store channel allows non-registered users to purchase "KeyBot" VIP services in "Guest Mode", meaning the corresponding member benefits will be bound to the Apple device you used when purchasing the VIP service, and such member benefits can only be used on the bound device; however, please understand that some member benefits may not be fully enjoyed because you use Guest Mode. The Company reminds you that if the Apple device bound to member benefits is lost, damaged, or if you perform system upgrades, restoration, clearing, or other similar actions on it, you will not be able to continue using the member benefits bound to this device, and you shall bear the losses caused thereby.
5.3.2 The Company recommends that you bind your User Account according to the "KeyBot" front-end page operation guidelines before purchasing Paid Services, so that you can use the purchased paid benefits on other devices you hold and enjoy the Paid Services we provide for you better and more securely.
5.4 Refund Rules
Since "KeyBot" Paid Services and benefits are virtual consumer goods, no refund applications are accepted for any reason. If you need to purchase a membership, please use the free trial times first, or obtain times through check-in/inviting friends to experience, and then purchase a membership after the experience ends.
6. General Rules
6.1 Please understand that in order to improve user experience and improve service content, the Company may update and optimize various Paid Services and related functions and user benefits from time to time. The update and optimization process may involve the offline or adjustment of some launched functions and benefits. The Company will try its best to protect your user benefits.
6.2 Please note that various Paid Services and corresponding paid benefits are limited to your own use through your registered User Account (if you purchase VIP services in Guest Mode, corresponding services and benefits are limited to the Apple device used at the time of purchase). Without the Company's written consent, it is prohibited to gift, lend, rent, transfer, sell, or otherwise license others to use the User Account and the purchased services and benefits within the account in any form. If the Company discovers or has reasonable grounds to believe that the actual user is not the owner of the User Account, in order to protect the security of the User Account and user benefits, the Company has the right to immediately suspend or terminate the provision of corresponding services or benefits to the User Account. You should use and properly keep and maintain your User Account and password. If leakage, loss, or theft occurs not due to the fault of "KeyBot" and the Company, you need to bear the corresponding losses yourself.
6.3 After you open and purchase the corresponding Paid Service, you can use the Paid Service and user benefits you purchased within the corresponding valid period. The Company hereby reminds you that since usage rules such as valid period are related to your own rights and interests, please be sure to carefully check the relevant Paid Service purchase interface and the details page description of related services and benefits when purchasing, fully understand the content publicized in this Agreement, the purchase interface, and the details page description of related services and benefits, to ensure that you have a clear understanding and cognition of the Paid Service you purchased, the user benefits you obtained, and the usage rules.
6.4 If due to changes in laws and regulations, government actions, changes in circumstances, etc., you cannot obtain all or part of the Paid Services and user benefits normally, the Company will notify you in an appropriate manner but will not bear any losses caused to you thereby. If you have any questions about this, you can contact the Company through the complaint and contact information stipulated in Article 12 of this Agreement.
6.5 If you have the following illegal or improper opening or use of Paid Services, the Company has the right to cancel/invalidate the relevant Paid Services and paid benefits you have purchased, and will not refund the fees you have paid. You should be responsible for your illegal or improper opening or use of Paid Services and legal consequences. If it causes losses to the Company, the Company has the right to seek compensation from you, and the Company has the right to take relevant handling measures in Article 9.2 depending on the situation, and require you to return the proceeds or illegal profits (if any) you obtained through sale, transfer, licensing, or other means:
(1) Stealing, utilizing system vulnerabilities (including but not limited to robot software, spider software, crawler software, screen refreshing software, etc.) and rules/system setting defects or errors, obtaining Paid Services and benefits through any non-Company official or authorized channels, ways, or means (including but not limited to purchasing, renting, borrowing, sharing, receiving transfer, etc.), maliciously utilizing or destroying Paid Services and benefits;
(2) Utilizing Paid Services and benefits for profit or illegal profit, selling, transferring, licensing, or transferring the Paid Services or paid benefits you enjoy in various ways, or lending this service or paid benefits to others for compensation;
(3) Modifying the valid period, consumption records, transaction status, etc., of purchased Paid Services under the User Account through illegal means, or using purchased Paid Services in illegal ways or for illegal purposes;
(4) Actively cracking, changing, reverse operating, destroying, or otherwise tampering with any security measure technology used by the Company to protect Paid Services and benefits, or assisting others in performing the above acts;
(5) Using Paid Services and benefits to infringe upon the intellectual property rights, property rights, reputation rights, and other legitimate rights and interests of the Company and any third party;
(6) Using Paid Services and benefits to endanger or suspect endangering minors;
(7) Other acts violating laws, regulations, this Agreement, and relevant Platform Rules.
6.6 Please understand that we respect and protect the intellectual property rights, portrait rights, reputation rights, privacy rights, and other legitimate rights and interests of users, creators, and others. You need to guarantee that when using "KeyBot" software products and various services, if relevant services and functions support you to upload text, pictures, or materials, templates, etc., you need to ensure that the content you upload does not infringe upon any third party's intellectual property rights, portrait rights, reputation rights, privacy rights, and other rights and legitimate interests. If you violate this requirement, the relevant infringement liability shall be borne by you, and we have the right to independently decide to remove such infringing content upon receipt and verification of complaints from relevant rights holders according to relevant Platform Rules. You need to bear the losses or adverse consequences caused to you thereby, and if it causes losses to the Company, the Company has the right to seek compensation from you, and has the right to take relevant handling measures according to Article 9.2 depending on the situation.
7. Advertising Related Services
7.1 Please understand that when you use various individual functions, you may be exposed to different types of advertisements or other types of commercial information placed in various ways. Types of advertisements include but are not limited to banner ads, pop-up ads, button ads, floating ads, pre-roll ads, creative mid-roll ads, marquee ads, post-roll ads, implanted ads, pop-window ads, pause ads, etc.
7.2 The Company will reduce the advertising duration or advertising content you see when using certain services or product functions and browsing product content to varying degrees within the specific service commitment scope based on the actual situation of the Paid Service you opened, but will not completely eliminate all advertisements and commercial information. Especially for templates and other contents that have special requirements from some copyright owners or for other reasons, advertisements or commercial information may still be presented to you (including providing you with different types of advertising services, or the template itself contains advertising content). Advertising types such as sponsor ads, implanted ads, TVC short films, creative advertising short films, etc., may not be closed or eliminated, please understand.
7.3 The Company will comply with the requirements of laws and regulations and try to minimize the impact of the above advertising services on your product usage experience.
8. Service Suspension, Termination, and Change
8.1 The suspension or termination of the Paid Service you opened includes the following situations:
(1) You actively suspend or terminate, including but not limited to suspending or terminating purchased Paid Services, failing to renew upon expiration of the valid period, or cancelling your User Account, etc.;
(2) Because of your breach of contract, the Company actively suspends or terminates the corresponding Paid Service;
(3) Due to requirements of national or relevant government regulatory departments or force majeure events, the Company suspends or terminates the corresponding Paid Service;
(4) Other situations where the corresponding Paid Service should be suspended or terminated according to laws and regulations.
8.2 After suspending or terminating the corresponding Paid Service, the Company has the right but no obligation to ensure that you receive special prompts or notices. When you find that you cannot use the service normally, you can contact customer service.
8.3 When the suspension or termination circumstances agreed in Article 8.1 occur:
8.3.1 Except for responsibilities stipulated by law, the Company assumes no responsibility to you and any third party;
8.3.2 Unless otherwise specially agreed in this Agreement, fees already collected will not be refunded;
8.3.3 The Company has the right but no obligation to ensure that your user data information regarding relevant Paid Services can be retained.
8.4 After the termination of Paid Services occurs, you have no right to require the Company to continue providing you with corresponding Paid Services and user benefits, or require the Company to perform any other obligations related to the terminated Paid Services, but this does not affect the rights and obligations generated between you and the Company based on this Agreement before termination. If your reasons cause the Company to suffer third-party claims, administrative penalties, etc., you should compensate the Company for the losses incurred and/or expenses incurred.
9. Risks and Responsibilities
9.1 You understand and agree that if your own violation of laws, regulations, this Agreement, or relevant Platform Rules leads to or generates any claims, demands, or losses asserted by third parties, you need to bear the responsibility independently. If it causes losses to the Company or "KeyBot", you need to bear the compensation responsibility.
9.2 When using Paid Services, you should abide by laws and regulations, abide by public order, respect public order and good morals, not endanger network security, not use the network to engage in activities endangering national security, honor, and interests, inciting subversion of state power, overthrowing the socialist system, inciting secession, undermining national unity, promoting terrorism and extremism, promoting ethnic hatred, spreading violence, obscene and pornographic information, fabricating and spreading false information to disrupt economic and social order, utilizing services to carry out crimes such as fraud, money laundering, extortion, gambling, etc., and engaging in activities infringing upon others' reputation, privacy, intellectual property rights, and other legitimate rights and interests. If the Company discovers that you have the aforementioned behaviors, it has the right to take management measures on your User Account and relevant usage permissions, including but not limited to:
9.2.1 Issuing warnings through station letters, etc., requiring rectification;
9.2.2 Refusing opening applications, or immediately terminating all or part of the services and benefits you have purchased without notifying you, and without refund;
9.2.3 Restricting/freezing part or all permissions/functions of your User Account;
9.2.4 Temporarily freezing or permanently banning/freezing your User Account;
9.2.5 Restricting/prohibiting you from continuing to purchase Paid Services or enjoy corresponding service benefits.
In addition, the Company and/or the Platform have the right to require you to compensate the Company for losses caused by your behavior (including but not limited to compensation paid by the Company to third parties, administrative fines, notarization fees, appraisal fees, travel expenses, legal fees, litigation fees, and other reasonable expenses).
9.3 In addition, regarding relevant illegal, non-compliant, and criminal acts committed by you, the Company also has the right to save relevant information of you and your User Account and report to relevant competent departments, public security/judicial organs to investigate relevant legal responsibilities according to law.
10. Intellectual Property
10.1 The Company is the intellectual property right holder of "KeyBot" (including "KeyBot" as a whole and all contents, components, or constituent elements involved in "KeyBot", same below), enjoying all copyrights, trademark rights, patent rights, trade secrets, and other intellectual property rights and other legitimate rights and interests of "KeyBot", as well as intellectual property rights and legitimate rights and interests of all information content related to "KeyBot" (including but not limited to relevant text, pictures, charts, interface design, layout framework, relevant data or electronic documents, etc.), except for rights that relevant right holders should enjoy according to law. Unless otherwise agreed in this Agreement, without the Company's prior written consent, you shall not use "KeyBot" software products and services and the aforementioned contents with intellectual property rights owned by "KeyBot" for commercial purposes in any way, shall not conduct acts including (but not limited to) reverse engineering, decompilation, disassembly, etc., on "KeyBot" software products and services that may affect or change their original content or functions, shall not crack or attempt to crack the security and confidentiality measures of "KeyBot" software products and services, shall not crawl, store, cache, download, mirror, etc., the resources of "KeyBot" software products and services, and shall not use "KeyBot" software products and services to develop similar products and services, nor assist or allow any third party to perform the above acts, otherwise you shall bear full responsibility for losses caused to the Company and/or other right holders thereby.
10.2 Under the "VIP Service", the Company is the intellectual property right holder of the "Materials" and other benefit contents provided to member users in this Paid Service (referred to as "Company Provided Content" in this article), enjoying all intellectual property rights and other legitimate rights and interests of the aforementioned contents independently or upon authorization. Except for the Company as the benefit provider, other "Materials" are provided by Creators (referred to as "Creator Provided Content" in this article), and Creators enjoy all intellectual property rights and legitimate rights and interests of Creator Provided Content. Except for use in accordance with relevant Paid Service usage rules, you have no right to use or dispose of the above Company Provided Content and Creator Provided Content beyond the scope of usage rules, otherwise you shall bear full responsibility for losses caused to the Company and/or Creators thereby.
10.3 The legality and compliance of Company Provided Content shall be fully borne by the Company. Please understand that since Paid Services contain a large amount of Creator Provided Content, such Creator Provided Content is original to the Creator or uploaded and provided to users after authorization by third parties. Creators need to be responsible for the content they provide and independently bear full legal responsibility. If such Creator Provided Content violates laws, regulations, or infringes upon your or others' legitimate rights and interests, or if you have disputes or controversies with Creators regarding Creator Provided Content, you can complain to the Company through the method in Article 12 of this Agreement. The Company will try its best to provide assistance for dispute resolution between you and Creators, but the Company will not bear any legal responsibility caused thereby.
10.4 You hereby declare that when you use "KeyBot" software products and various services and functions, if relevant services and functions support you to upload text, pictures, or materials, templates, etc., for such content uploaded by you, you agree to grant the Company a free license to display, store, publish, copy, and use your such content within the necessary scope of providing "KeyBot" and various services to you.
11. Modification and Disclaimer Clauses
11.1 Please understand that payment behaviors conducted through various payment channels for purchasing Paid Services may have certain risks (including but not limited to criminals stealing user accounts or bank information for illegal activities, criminals implementing fraud to guide users to pay, etc.). Such risks will cause corresponding economic losses to you. For the above risks, the Company cannot control and has no legal obligation to pursue legal responsibilities against criminals or compensate you for losses on their behalf. The Company will provide help within the scope permitted by laws and regulations to minimize your losses, but any help provided by the Company should not become evidence or basis for the Company to bear legal responsibility.
11.2 Please understand that the Company cannot foresee and prevent technical and other risks at any time or always, including but not limited to service interruptions and losses to user personal data and materials caused by force majeure, government actions, network reasons, system or equipment failures (including but not limited to server downtime/crash, system instability/failure, database failure, etc.), power failures, third-party service defects, hacker attacks, computer viruses/trojans/malicious programs, and other situations beyond its control or reasonable foresight. The Company does not bear any responsibility for losses, damages, or refunds of any fees you have paid caused thereby, but the Company will give prior notice as much as possible and try its best to take measures to reduce your losses and protect your rights and interests.
11.3 You understand and agree that if due to the Company's fault, the service or relevant user benefits you purchased are abnormally interrupted or unavailable, the Company will take measures to restore your rights and interests as soon as possible, and make compensation to you according to the actual situation (such as extending the corresponding use period, giving some free experience benefits, etc., subject to actual provision). The Company will try its best to protect your rights and interests.
11.4 Please understand that the Company may determine whether to continue providing you with existing Paid Services and relevant user benefits or modify or adjust existing Paid Services and relevant user benefits based on operational planning, market environment, operational effects, policy changes, and many other factors. The Paid Services and relevant user benefits you actually use shall be subject to what is available to you at that time. The Company will try its best to ensure your rights and interests.
11.5 Please understand that the Paid Services and relevant user benefits provided to you by the Company may be affected or interfered with by various factors. The Company does not guarantee (including but not limited to):
(1) The Paid Services and relevant user benefits you purchased are completely suitable for your usage requirements or can meet your expectations;
(2) The use of the Paid Services and relevant user benefits you purchased is not interfered with, or is timely, safe, reliable, or free from any errors;
(3) Any errors in the Paid Services and relevant user benefits you purchased can be corrected in time;
However, the Company is willing and welcomes you to provide valuable opinions on the improvement of "KeyBot", Paid Services, and relevant user benefits. The Company will fully consider your reasonable opinions and continuously optimize platform functions and services.
12. Complaints and Contact Information
12.1 If you have any questions, complaints, opinions, or suggestions regarding this Agreement, Paid Services, and user benefits, please go to "KeyBot Mobile App", enter the [Edit] page - click the top left corner [≡] - click [Feedback] - enter the [Feedback & Help] page, and provide feedback according to the page instructions, or send an email to "shshduuw1@gmail.com". We will respond and handle it in a timely manner.
12.2 If you are complained against by others or you intend to complain against others, the Company has the right to provide necessary information such as subject information, contact information, and complaint-related content of relevant parties in the dispute to relevant parties or departments to resolve complaint disputes in a timely manner and protect the legitimate rights and interests of the parties. You need to guarantee that you are responsible for the authenticity, legality, and validity of the information, materials, evidence, etc., provided by you in the complaint handling procedure.
13. Terms for Use by Minors
13.1 If you are a minor under the age of 18, you should read this Agreement carefully under the guidance of your guardian. You can use the corresponding Paid Service only after your guardian agrees to this Agreement. If you have not obtained your guardian's consent, your guardian can notify the Company to handle the relevant account through "KeyBot" publicity channels or the contact information in Article 12 of this Agreement. The Company has the right to restrict the functions of relevant user accounts (including but not limited to browsing, usage, consumption, etc.).
13.2 We attach importance to the protection of minors' personal information and privacy. We specially remind you to strengthen protection awareness when filling in minors' personal information and be cautious when publishing content containing minors' materials. You should obtain the consent of the right holder to display the portrait, voice, and other information of minors, and allow us to use and process such content related to minors in accordance with this Agreement. If relevant content infringes upon the rights of minors, we have the right to process relevant content upon receipt of notice from the right holder or based on other considerations for protecting the legitimate rights and interests of minors, and notify you depending on the situation.
13.3 We will work with guardians to protect the physical and mental health of minors. If you are a guardian, you should also fulfill your guardianship obligations to minors, pay attention to minors' network security, and guide minors to use the network healthily and reasonably. Minors should learn to use the network correctly within a reasonable range under the supervision and guidance of their guardians, develop good online habits, and avoid indulging in virtual cyberspace.
13.4 Adolescent users must abide by the "National Convention on Adolescent Network Civilization":
(1) Be good at online learning and do not browse bad information;
(2) Communicate honestly and friendly, and do not insult or deceive others;
(3) Enhance self-protection awareness and do not date netizens casually;
(4) Maintain network security and do not disrupt network order;
(5) Be beneficial to physical and mental health and do not indulge in virtual space-time.
13.5 Special Note for Guardians
(1) If your ward uses Paid Services, you as a guardian should guide and supervise the ward's registration and usage behavior. If your ward applies to register a User Account, we have the right to consider that they have obtained your consent.
(2) Your ward may use functions such as payment and recharge when using Paid Services. As a guardian, please keep your payment devices, payment accounts, and payment passwords properly to avoid your ward using payment and recharge functions through your User Account without your consent.
14. Others
14.1 The establishment, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China. If any provision of this Agreement is invalid due to conflict with relevant laws and regulations, such provision shall be reinterpreted and applied in accordance with the principle of being as close as possible to the purpose of this Agreement without violating the law, and other provisions of this Agreement shall remain fully effective.
14.2 The place of signing of this Agreement is Haidian District, Beijing, People's Republic of China. If any dispute arises between you and us based on this Agreement, both parties should try to resolve it through friendly negotiation. If negotiation fails, you agree to submit the dispute to the People's Court with jurisdiction in Haidian District, Beijing for litigation resolution.
14.3 The headings in this Agreement are for convenience of reading only and do not affect the meaning or interpretation of any provision in this Agreement.
14.4 You and we are independent entities. Under no circumstances does this Agreement constitute any form of express or implied warranty or condition by us to you, nor does it constitute an agency, partnership, joint venture, or employment relationship between the parties.
14.5 Regardless of the reason why any clause of this Agreement is partially invalid or unenforceable, the remaining clauses shall remain valid and binding on both parties.